FAQs and SupportHere you see a collection of the frequently asked questions about the product. If you still missing a question or answer, feel free to send us an email using this form (link).
What is i-You?i-You is your personal language assistant, which helps you communicate with people who speak a different language. Just choose what you want to say and i-You translates it for you. i-You also offers your dialogue partners likely answers in their native tongue so that they can respond to you. [Top]What should I use the program for?i-You is meant to be a language assistant that acts as an interpreter between speakers of different languages. It is designed to be used in all kinds of everyday situations ranging from exchanging simple greetings to expressing more complex content such as social talk and emergencies. [Top]The program quit without me telling it to. What should I do?Should you find that the program quits unexpectedly during startup or while in use, we recommend you try one of the following: Â restart the program, reboot your device, sync your device with iTunes, or install another App on your device and start the program again. [Top]Can I rely on the content of Yocoy?Yocoy tries to make sure that the content provided in i-You is as accurate and complete as possible. However, Yocoy cannot make any guarantees for the correctness and completeness of the program. Liability claims regarding damage caused by the use of any information provided, including information which is incomplete or incorrect, will therefore be rejected. Yocoy is not responsible to you (the user) or anyone else for any loss, damage, liability, cost or expense in connection with your use of i-You. Names of brands and organizations belong to the respective trademark owners. [Top]Why is i-You subdivided into different dialogue situations?In order to achieve meaningful communication quicker and more effectively, i-You offers a selection of dialogue components for specific situations. Every dialogue situation has sub-situations that help narrow down the choices. To select a situation, press its button on the Homepage and then select the phrase or subsituation that best suits your communication needs. [Top]I've chosen a phrase and now it is displayed in a speech bubble on a new page. What do I do now?Simply allow your dialogue partners to read the phrase or listen to it by pressing the speech button which looks like a loudspeaker. Then let them choose from the answers given in the lower half of the page. Once they tap an answer, it will be translated back into your language so that you will know what they said. [Top]Why are there empty fields in some phrases?The empty fields are meant to be filled by you with words, names or numbers that best fit your needs. These phrases are called dynamic phrases since they are not limited to one single meaning. Some phrases have a selection list that offers several popular choices while others allow you to search i-You's dictionary for a word, which will then be inserted into the phrase. [Top]How can a foreign person enter text in their native language?If you want to enable Chinese dialogue partners to enter text in their language you first have to enable the input of Chinese characters on your device. To do so, quit i-You and then go to the Home Screen of your device, select Settings > General > Keyboard > International Keyboards. Choose "Chinese (Simplified)" on the list and enable either both "Handwriting" and "Pinyin" or one of the two. Note that this needs to be done only once. When entering text using the onscreen keyboard it is now possible to switch between the various types of keyboards using the button with a world globe symbol on it. Note that your dialogue partners may not be familiar with the use of a touchscreen device so they may need help accessing the international keyboard. As a courtesy you may want to switch to the Chinese keyboard before allowing them to type in their answer. [Top]What is the dictionary for?i-You comes with a comprehensive dictionary that allows you to search for specific words that you can use to express yourself or to learn. To access the dictionary, simply press the button "Dictionary" at the bottom of the screen. The dictionary is also used for completing dynamic phrases, this means filling in the empty fields in such sentences with appropriate words.[Top] |
System Requirementsi-You Mandarin runs on Apple iPhone and iPod touch devices with Operating System version 3.0 or later.The program requires about 16 MB of free space. Sound output should be enabled when using speech synthesis is to be used. To enable the input of Chinese characters, activate the Chinese keyboard on your device by going to Settings > General > Keyboard > International Keyboards and choose "Chinese (Simplified)". What is a photo phrase?Some phrases allow you to show your dialog partner a photograph along with an accompanying phrase, e.g. "Excuse me, where can I find the location in this picture?" Once you select such a phrase you will see a button that links to your photo album. You may then choose a photo or crop it to focus on the portion of the image you want to show, and finally link it to your phrase. Once on the phrase page, a thumbnail of the photo will appear below the sentence. Clicking on it will enlarge the image. To shrink it back to its smaller size, press the "Done" button. [Top]How do I find a particular phrase?Press the "Search" button at the bottom of the screen to open the phrase search. Enter a single word or part of a phrase and press "Search" to start the search. Results are presented in a list below the query field. [Top]I can't find a word or phrase I am looking for in the program. What should I do?We are always looking for ways to improve the software based on our users' feedback. Therefore, please let us know if you encounter any gaps in the inventory of phrases and words. To do this simply press the Feedback button on the home page to open the mail application of your device. Note that this action will terminate the program. [Top]How do the selection lists work?The selection lists contain a number of meaningful insertions that can be chosen to complete the sentence that you want translated. You can also use the dictionary, which is located at the bottom of the list. There you can search for further terms that can be inserted into the sentences. [Top]What does "Tell a friend" do?If you want to share your i-You experience, simply press the "Tell a friend" button on the Home page. This opens your mail application and lets you send a message to friends to inform them about i-You. Note that this action will terminate the program. [Top]How does voice output work?You can have all phrases and words spoken aloud by pressing the speech button next to them, which looks like a loudspeaker. Also check that you have enabled sound output on your device and that the volume level is set high enough for the output to be heard (e.g. if you are in a public place with ambient noises). [Top]Where does the voice come from?i-You uses text to speech synthesis (TTS), a technology that creates artificial speech from text. The current TTS engine is powered by SVOX AG (http://www.svox.com/). This allows i-You to be flexible and since it is not limited to snippets of pre-recorded human speech, it can also produce any word or phrase combination created by the program. [Top]What does the picture show that I see while the program loads?The image shows a Chinese fortune cookie, a special type of confection that holds a slip of paper with a saying written on it. Naturally the cookies have to be broken before they are eaten. Every time i-You loads, a different saying is displayed so watch carefully after launching the program to see what fortune has in store for you. [Top]How is Chinese relevant as a language?Chinese is the most frequently spoken language in the world. China is the country with the largest population. Its 1.3 billion citizens make up 22% of the entire world population and an additional 40 million Chinese live outside of China. Though Chinese has many dialects, Mandarin (in Chinese: Putonghua) is considered the official language, which is based on the pronunciation originating in the Chinese capital Beijing. It is ispoken by about two-thirds of the population and understood by virtually all citizens. i-You uses Mandarin and two ways to spell it: Simplified Chinese characters (of which there are tens of thousands) and Pinyin. The latter is also known as romanization, a way to spell Chinese words using the Latin alphabet which makes it easier for foreigners to read and learn the Chinese language. The four tones of the Chinese language are represented by diacritical marks. [Top]Who developed i-You?i-You was developed by an international team of software engineers, linguists and other researchers. Our goal was to create a software that enables its users to overcome language barriers and achieve bidirectional communication. i-You is equipped with an intuitive and easy to use interface since it is intended for all travellers across all cultures: for business people, tourists, and language students. [Top] |
Lost in translation?
i-You is a novel combination of a translator and a communication assistant for mobile devices. It is much more than an intelligent English-Chinese phrasebook.
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